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Cashflows Partners with BDIA to Overhaul Legacy Payments in the UK Dental Sector


Cashflows, a fintech platform designed to make it easy for businesses to accept payments, has officially partnered with the British Dental Industry Association (BDIA). The strategic collaboration is aimed at ensuring dental operators have access to merchant services that are specifically purpose-built for their unique business needs.

The BDIA serves as the primary UK trade association representing and supporting the manufacturers and suppliers of dental products, services, and technologies that equip professionals across the country.

Solving specific industry pain points

Managing payments efficiently is critical to the financial health and growth of any business, but the dental sector often faces specific operational hurdles. Complex billing structures, diverse payment preferences among patients, and ongoing cash flow challenges can significantly slow down daily operations and negatively impact overall patient satisfaction.

This new partnership actively enables the dental profession to move away from the generic or outdated legacy merchant services they have historically relied upon. Instead, practices can now utilise payment services that are custom-built and considered best-in-class for their specific industry ecosystem.

Streamlining operations with a modern tech suite

Cashflows is providing the sector with modern, secure, and highly flexible payment options, entirely backed by on-demand tech support. The solution suite features a Fast Onboarding AI-supported app designed to make the initial setup process simple and rapid for busy clinics. Once the system is active, all transaction data is made available to the practice in real-time through the dedicated Cashflows Portal.

Custom-built for the UK dental sector, these tools enable healthcare providers to drastically reduce their administrative workload while simultaneously improving their cash flow. The system effortlessly streamlines complex billing, manages patient prepayments, and handles recurring payment plans seamlessly. Furthermore, the platform is designed to ensure absolute peace of mind by offering air-tight transaction security through strict PCI compliance.

Executive insights on industry modernisation
Hannah Fitzsimons, CEO of Cashflows

Hannah Fitzsimons, CEO at Cashflows, highlighted the historical tech challenges faced by the healthcare sector.

“Typically, dental providers are burdened by legacy payment systems that have been accepted because it’s simply provided by who they happen to bank with,” Fitzsimons explained. She noted that Cashflows wanted to turn that dynamic on its head by delivering a purpose-built, plug-and-play solution that ensures seamless payments and end-to-end patient satisfaction. Fitzsimons added that partnering with the BDIA is a monumental step, as the association’s official seal of approval assures providers they are receiving the best possible service.

Mark Hyde, Commercial Director at BDIA, echoed the value of the new collaboration. Hyde commented that adding Cashflows to their newly launched Business Services portfolio is an exciting step forward for both the association and its members.

“Having strong, reliable payment partners available through the Association gives dental businesses greater choice and confidence when selecting the solutions that work best for them,” Hyde stated. He concluded that this new technological addition directly reflects the BDIA’s ongoing commitment to providing high-quality, practical services to the dental profession.



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