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This week Linzi Lima finds out how a simple car key fault turned into a months long wait for one listener. Patrick got in touch after his car key became stuck in the ignition, but months after leaving the car at the garage, he’s still waiting for the replacement part to be delivered by the car manufacturer. We investigate.
The Bank of England has raised interest rates for the first time in more than three years, while the Chancellor’s latest Budget has introduced a raft of financial changes. So what do these changes mean for your mortgage, savings, borrowing and household budget?
After a major cyber-attack hit supermarket refrigerators and freezers across Europe, we ask what lessons there are for the smart technology in our own homes. From video doorbells and security cameras to smart TVs and thermostats, just how vulnerable are the connected devices we rely on every day?
With temperatures falling and energy bills climbing, any extra support is welcome. Northern Ireland’s new Consumer Energy Charters have been unveiled, promising stronger protections for households this winter. We find out what help is available and what consumers can expect.
Some supermarkets are warning shoppers not to eat the peel on certain fruit because of chemical treatments used on the rind. What are these chemicals, why are they used, and should consumers be concerned?
Plus, what’s the most cost-effective way to dry your clothes indoors without sending your energy bills soaring? We explore the options and the common mistakes that could be costing you money.
And if you’ve got a consumer issue, a story to share, or a question you’d like us to investigate, get in touch: cfb@bbc.co.uk
